COVID 19 NEWS & UPDATES

SOUTH AFRICAN GOVERNMENT
COVID-19 WEBSITE: www.sacoronavirus.co.za

Doornkop Hygienic Hospitality Protocols

COVID-19 UPDATE | 28 September 2021

The Doornkop Team is elated by the news issued in the most recent state of the nation address by President Cyril Ramaphosa, and subsequent amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 (Government Gazette as on 12 September 2021) applicable to adjusted Alert Level 2. Doornkop will continue normal operations with strictly enforced protocols and procedures and asks that guests please adhere to these policies to ensure an enjoyable holiday environment for all. For more information on how the latest government-enforced regulations may impact onsite operations, kindly be in touch with our Reception Team on 083 959 2298. We thank you for your on-going support throughout these trying times and look forward to welcoming you to Doornkop Fish & Wildlife Reserve!

COVID-19 ARCHIVED UPDATES

COVID-19 UPDATE | 28 June 2021

Doornkop Fish & Wildlife Reserve will continue normal operations with strictly enforced protocols and procedures, as per amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 (Government Gazette as on 27 June 2021) applicable to adjusted Alert Level 4. Please note that sale or consumption of alcohol on the Resort is prohibited. Furthermore, to abide by the new curfew, put into effect from midnight on the 27th of June 2020, all facilities will be closed at 20:00 each night.

The Doornkop Team remains dedicated to providing you, our valued guests, with the best possible holiday experience while upholding the highest standards of cleanliness and sanitation. We kindly ask guests to maintain social-distancing parameters, to sanitise hands regularly and to wear a mask (which covers the nose and mouth) when making use of public spaces. We thank you for your continued support as we work together to mitigate the spread of COVID-19.

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COVID-19 UPDATE | 01 June 2021

Guests are kindly advised to review the amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 (Government Gazette as on 30 May 2021) applicable to adjusted Alert Level 2, as issued in a statement on the 30th of May 2021 by President Cyril Ramaphosa. The Resort will continue to abide by these government-enforced regulations while striving to provide an enjoyable holiday environment for all our guests. A range of additional health and safety measures continues to be upheld onsite to aid the plight in minimising the transmission of COVID-19. With this in mind, we advise all guests to be in touch with the Resort directly for assistance with any specific regulation clarification, as these regulations may impact facility operating hours or excursions.

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COVID-19 UPDATE | 10 FEBRUARY 2021

Doornkop Fish & Wildlife Reserve continues to strive towards providing a safe and enjoyable holiday environment for all our guests. Strict health and safety protocols remain in effect, as per amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 (Government Gazette as on 01 February 2021) applicable to adjusted Alert Level 3. With this in mind, we advise all guests to be in touch with the Resort directly for assistance with any specific regulation clarification, as these regulations may impact facility operating hours or excursions. The Swimming Pools have been reopened to guests, though we ask that each individual adhere to social-distancing, sanitises their hands regularly and dons a mask (which covers the nose and mouth), while making use of public spaces.

The Doornkop Team remains dedicated to providing you with a fantastic holiday, while upholding the highest standards of cleanliness and sanitisation. We look forward to welcoming you!

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COVID-19 UPDATE | 11 JANUARY 2021

Kindly take note of the below update with regards to the latest State of the Nation Address by President Cyril Ramaphosa:

Doornkop Fish & Wildlife Reserve will continue normal operations with strictly enforced protocols and procedures, as per amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 (Government Gazette as on 11 January 2021) applicable to adjusted Alert Level 3. We kindly ask guests to maintain social-distancing parameters, to sanitise hands regularly and to wear a mask (which covers the nose and mouth) when making use of public spaces. Please note that the consumption of alcohol in public spaces is prohibited. Furthermore, to abide by the new curfew, put into effect from midnight on the 28th of December 2020, all public spaces and facilities on the property will be closed at 20:00 each night.

The Doornkop Team remains dedicated to providing you, our valued guests, with the best possible holiday experience while upholding the highest standards of cleanliness and sanitation. We thank you for your on-going support throughout these trying times as we all work together to flatten the curve.

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COVID-19 OUTBREAK UPDATE | 18 SEPTEMBER 2020

As announced in the South African presidential address on the eve of the 16th of September 2020, President Cyril Ramaphosa stated that South Africa will allow travel into and out of the country for all travel with effect from 1 October 2020. Doornkop Fish & Wildlife Reserve has welcomed the news, and while we look forward to welcoming international guests, our dedication to maintain the highest standards of cleanliness and sanitation, as monitored by the HygienicHospitality arm of Vacation Recreational Services, remains unwavering in our mission to provide a safe holiday environment for all our guests.

Kindly take note that the move to alert level 1 will mean further easing of restrictions; however, health protocols, such as washing or sanitising of hands, social distancing and mask-wearing, will remain in effect. Further, take note that international travel will be subject to various containment and mitigation measures as per amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 applicable to Alert Level 1 (“Government Gazette”). We look forward to your arrival!

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COVID-19 OUTBREAK UPDATE | 17 AUGUST 2020

On the eve of the 15th of August 2020, President Cyril Ramaphosa addressed the nation with plans to phase into level 2 of the 5-level, risk-adjusted strategy from midnight on the 17th of August 2020. Further information was provided in relation to the easing of regulations and Doornkop Fish & Wildlife Reserve is elated to announce, that as per the presidential address, your preferred holiday destination may open for inter-provincial leisure travel.

Click here for Gazette published 17 August 2020

The Doornkop Team, alongside VRS-Managing Agent, is working diligently in this time to ensure that the government-enforced regulations are adhered to and that stringent health and safety protocols remain in effect to ensure a safe holiday environment for all. Rest assured, these protocols as monitored by the HygenicHospitality  arm of Vacation Recreational Services, align with the highest standards of cleanliness and sanitation. We thank you for your on-going support throughout these trying times and look forward to welcoming you all back to Doornkop!

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COVID-19 OUTBREAK UPDATE | 03 AUGUST 2020

Doornkop Fish & Wildlife Reserve is elated to announce, that as per the latest Government Gazette, intra-provincial leisure travel has been approved. For this reason, Doornkop is open for leisure travellers who reside in the Mpumalanga province. As we work to prepare your home-away-from-home for your imminent arrival, rest assured that our dedicated team will comply with government’s industry-specific stringent controls and measures, as well as our own health and safety protocols to provide you with a safe holiday environment. Further updates will be provided with regards to inter-provincial travel as soon as information is supplied by the Department of Tourism.

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LEISURE TRAVEL CLOSED | 13 JULY 2020

With the increase in COVID-19 cases in South Africa and the recent surge within Gauteng, the government has issued more stringent regulations in terms of amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 applicable to Alert Level 3 (“Regulations”). Kindly be advised that due to this most recent presidential address and the new regulations to be enforced, that leisure travel is not permitted under level 3 regulations. Please understand that in the best interest and safety of our guests, as well as our staff, and to ensure we abide by the South African lockdown laws, we have had no choice but to suspend the occupation of Doornkop Fish & Wildlife Reserve for intra-provincial leisure travel purposes. We have also been advised that government may look to re-engage with the tourism industry about the possibility of opening accommodation facilities again for intra-provincial leisure purposes. We hope and trust that this will happen within the next month. We thank you for your ongoing support and will provide an update as soon as further information becomes available.

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COVID-19 OUTBREAK UPDATE | 18 JUNE 2020

As announced in the South African presidential address on the eve of the 17th of June 2020, President Cyril Ramaphosa stated that the further easing of restrictions on certain economic activities, such as accredited and licensed accommodation, will soon come into effect. While we eagerly await the specific and stringent safety requirements and protocols necessary, as well as the permitted date for continued operations, know that Doornkop Fish & Wildlife is ecstatic and cannot wait to receive shareholders and guests.

The Doornkop Team’s focus, in the coming days, lies in preparing your preferred Resort for your imminent arrival. Rest assured, the new requirements and protocols will soon be enforced and continually adhered to, alongside our own health and safety measures to ensure that you and your family may enjoy a relaxing holiday once more. We thank you for your patience and look forward to making the announcement for our reopening soonest.

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COVID-19 OUTBREAK UPDATE | 25 MAY 2020

Last night, on the 24th of May 2020, President Cyril Ramaphosa addressed the nation with plans to slowly reopen the economy by phasing into level 3 of the 5 level risk-adjusted strategy from the 01st of June 2020. While this is a step in the right direction to return to normal operations, kindly note that, as part of the tourism and hospitality sector, Doornkop Fish & Wildlife Reserve will remain closed to the public. South African Tourism Minister, Nkhensani Kubayi-Ngubane, has informed the sector that lodging and accommodation must remain closed, under government regulation, until the phasing in of level 1.

The Doornkop team believes that self-catering Resorts are perfect for social-distancing-friendly holidays. Families can prepare their meals and enjoy each other’s company in the comfort of their own space and accommodation. While the Doornkop team stands with other key tourism industry properties to allow self-catering holidays to reopen, we remain committed to providing a safe and secure environment for shareholders and guests to return to and will continue to monitor the on-going communications to reopen the tourism sector sooner. As addressed in his speech, the President mentioned the collective proposals being considered, which have been put forth by the tourism sector to prepare and reopen the industry. While we do not yet know when this will be, our hope remains that we will be able to welcome you to the Reserve soonest.

We thank you for your support and patience as we navigate these trying times.

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UPDATE: RESORT NOTICE LOCKDOWN – 1 MAY 2020

In accordance with the presidential address on the 23rd of April 2020, Doornkop Fish & Wildlife Reserve will be adhering to the nationwide lockdown and will remain closed to the public, until it is deemed safe and appropriate to return to normal operations. As per the 5-level-risk-adjusted strategy imposed by the South African government, the tourism industry, as informed by Minister Nkhensani Kubayi-Ngubane, will only be allowed to reopen at Level 1. This will mean that the Reserve will, at this stage, be allowed to welcome check-ins after the lockdown has been lifted.

Doornkop Fish & Wildlife Reserve is working diligently in this time to prepare the Reserve for reopening, implementing viable management solutions for the safety of all our guests. We humbly ask for your patience in regards to service levels as we navigate this challenging time together.

Guest Testimonials

EVERYTHING AND MORE

Our visit to Doornkop Fish and Wildlife Reserve was everything and more! The views from our bedrooms were spectacular, and the sound of water from the river in the mornings and evenings was amazing. We tried identifying the birds and animals from the balcony area while enjoying coffee and chatting. The fireplace made our conversations and lounging very cosy. Our hike was a bit of a challenge, however, the waterfall was a great reward. We are currently planning our summer visit.

- Tiisetso M -

WHAT AN AMAZING RESORT

Another great experience at Doornkop. What an amazing Resort! We’ve been going for a while and it just keeps on getting better. Amazing wildlife, superb fishing, awesome units, and great staff - well done! We can’t wait for our next trip.

- Richard B -

AN UNPARALLELED EXPERIENCE

An unparalleled experience featuring tranquillity, peace, and nature! Try the hiking trails for some adventure, wildlife, and spectacular views! Doornkop is a great place to relax and recoup. The houses are comfortable with a warm fireplace, comfy couches, and spectacular views all around!

- Tejal Manga -

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